| Stopping
Fraud Faster and Easier
Smart Case Manager reduces the time and
effort to stop fraud.
Los Angeles,
CA. June 14, 2003 - Beck Computer Systems, Inc. (BCS) announces
the release of its Smart Case Manager v2.3 with Automatic Intelligent
Feedback. The more the analyst uses Smart Case Manager, the less
there is to do because Case Manager gets smarter. No more handling
the same cases (lines of service) over and over again - it learns
as the analyst handles cases.
Sources tell
us that fraud analysts often spend up to 50 percent of their time
dealing with the same lines of service. Smart Case Manager eliminates
this wasted time and effort by reducing false-positive ratios to
as low as 5 to 1. False-positive ratios in the Fraud Management
System industry usually run well above 10 to 1 in some cases 100
to 1.
High Productivity
features include:
- Real Time
- Zero Latency
- Self Learning
- Years of Historical
Information
- Notes by Case,
Line of Service and Customer
- Traffic Monitoring
- Detailed by Domestic and International
- Hot Number
and Custom Rule Alarming
- Fast and Easy
to Use Screens and Reports
One Service Bureau
client caught a major fraud case within minutes of turning up the
service. The client stated, "The system just covered its cost,
and proved itself to upper management." "We are able to
handle all our fraud in just a few hours a day," reported an
ICP Fraud Manager with over a 4 million calls daily.
Another client
reports, "Our fraud staff of 8 provides 24x7 coverage of 20
million calls daily, and we still have time left over to provide
services to other departments, like Credit and Collections."
The Fraud Department
executive of the 7th largest long distance carrier said, "I
was skeptical if we could stop more fraud. Now using Beck's system,
we do, and we stop most of our fraud in minutes."
The Fraud Prevention
SmartSystem™ (FPSS) real-time effectiveness derives from a
technology that constructs a unique three-dimensional Usage Signature™
for every subscriber, down to the individual line of service. Every
critical parameter of every CDR (Call Detail Record) is recorded
and modeled.
"We are
so excited with the results our clients are experiencing; we are
offering every Telco the opportunity to test drive the system with
our 60 Day Free Trial." said Gary D. Beck, Founder and President
of Beck Computer Systems.
Beck Computer
Systems, Inc. was established as a networking, mission critical
computer operations and security company in 1983. All functionality
is available as a complete in-house turnkey solution or remote service
bureau.
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